Role Overview: As an Assistant Service Center Manager, you will support the Service Center Manager in leading daily operations, supervising and training hourly staff, and ensuring excellent customer service. Your responsibilities include performing oil changes and vehicle maintenance, educating guests on vehicle care, managing work schedules, assisting with inventory and store audits, and maintaining safety protocols. You will help develop your team to deliver a high-performance service experience that fosters customer loyalty.
Qualifications & Skills: Candidates should have at least 1 year of supervisory experience, preferably in retail or service environments, with a customer-focused mindset. Ability to work in a fast-paced setting, utilize KPI data for performance improvement, and demonstrate sound judgment under pressure are essential. Flexibility for weekend shifts, high school diploma or equivalent, and physical ability to stand, lift up to 50 pounds, and work in non-climate-controlled environments are required. Fluency in English is necessary.
Key Duties: Perform vehicle services, supervise operations, train team members, build customer loyalty, manage schedules and inventory, and ensure safety and cleanliness of the service center. You will also open and close the store following safety protocols and lead team development initiatives.
Benefits: Competitive hourly pay, career advancement opportunities, educational assistance, health benefits, paid time off, employee assistance programs, uniforms, vehicle service discounts, and 401(k) with matching. The company values a supportive work environment and encourages diverse applicants to contribute their unique skills.