Role Overview: The Assistant Service Center Manager supports the Service Center Manager in leading a high-performance team to deliver exceptional vehicle maintenance services. Responsibilities include performing oil changes and car maintenance, supervising daily operations, training new employees, ensuring excellent customer service, managing work schedules, assisting with inventory, and maintaining a safe, organized environment.
Qualifications & Skills: Candidates should have at least 1 year of supervisory experience, preferably in retail or service settings, with a customer-focused mindset and ability to work under pressure. Proficiency in using KPI data for performance monitoring and strong communication skills in English are required. Physical ability to stand for extended periods, lift up to 50 pounds, and work in various environments is necessary. A high school diploma or equivalent is required.
Key Duties:
- Perform vehicle maintenance and educate guests on services
- Supervise daily operations and train team members
- Build customer loyalty through excellent service
- Develop work schedules and assist with inventory management
- Ensure safety, cleanliness, and compliance with protocols
- Lead the team to foster development and high performance
Benefits: Competitive weekly pay, career growth opportunities, debt-free education programs, health benefits, flexible work hours, employee assistance, uniforms, discounts, and 401(k) plans with matching. The role emphasizes a supportive environment with an emphasis on work-life balance and professional development.