What You’ll Do:
As a Customer Service Advisor, you will be the first and last point of contact for customers, creating positive impressions and building loyalty by recommending oil change options and additional services.
Your role involves effective communication, suggesting services based on inspections, and providing excellent customer experience. Training will prepare you to become knowledgeable about products, services, and safety procedures, regardless of prior automotive experience.
You will interact face-to-face with customers, work in a non-climate-controlled environment, and occasionally lift up to 50 pounds. Flexibility to work as a top-side technician cross-trained in various tasks is required.
Qualifications & Skills:

Effective interpersonal and communication skills

Ability to read and understand training materials and safety labels

Comfort with suggesting additional services

Full mobility, ability to stand for long periods, and climb stairs

English fluency in reading, writing, and speaking

Willingness to learn and grow

Career Growth:
Opportunities for advancement are available through a comprehensive training program, with a focus on safety and fair values. Visit the provided link to learn more and connect with current team members.
Benefits include competitive pay, paid training, flexible schedules, PTO, uniforms, tuition assistance, health coverage, retirement plans, and employee discounts.
Valvoline promotes diversity and equal opportunity, providing accommodations for applicants with disabilities upon request.

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