Role Overview: As an Assistant Service Center Manager, you will support the Service Center Manager in leading daily operations, supervising hourly staff, and ensuring exceptional customer service. Your responsibilities include performing oil changes and vehicle maintenance, training team members, developing work schedules, managing inventory, and maintaining a safe, organized environment. You will help build a high-performance team to deliver a fast, trusted service experience that fosters customer loyalty.
Key Duties:
- Perform vehicle maintenance and educate guests on services
- Supervise daily store operations and train new employees
- Develop schedules ensuring optimal coverage and compliance
- Assist with inventory management and store audits
- Open and close the service center following safety protocols
- Lead team development and ensure excellent customer interactions
Qualifications & Skills: Minimum 1 year of supervisory experience, customer service orientation, ability to work in a fast-paced environment, and proficiency with performance data. Must be able to stand for long periods, lift up to 50 pounds, and work in non-climate-controlled settings. High school diploma or equivalent required. Fluency in English is necessary.
Benefits include: Competitive hourly pay, career growth opportunities, educational support, health benefits, employee assistance, uniforms, vehicle service discounts, and 401(k) plans.
Ideal Candidates: Positive attitude, attention to detail, willingness to learn, and ability to lead and motivate others. Schedule flexibility is preferred, with no late-night hours or holidays required.