Role Overview: As an Assistant Service Center Manager, you will support the Service Center Manager in leading daily operations, supervising and training team members, and ensuring excellent customer service. Your responsibilities include performing oil changes and car maintenance, educating guests on vehicle needs, managing work schedules, assisting with inventory and store audits, and maintaining a safe, organized environment. You will also help build a high-performance team to deliver a trusted, quick service experience that fosters customer loyalty.
Qualifications & Skills: Candidates should have at least 1 year of supervisory experience, preferably in retail or service, with strong customer service skills and the ability to work efficiently in a fast-paced environment. Proficiency in KPI monitoring, schedule management, and maintaining safety standards is essential. Physical requirements include standing for extended periods, lifting up to 50 pounds, and working in non-climate-controlled conditions. A high school diploma or equivalent and fluency in English are required.
Key Duties:
- Lead on-floor operations, supervise, and train team members
- Perform vehicle maintenance and educate guests
- Build customer loyalty through superior service
- Manage schedules, inventory, and store safety
- Support team development and ensure policy adherence
Benefits: Competitive hourly pay, career growth opportunities, paid education, health coverage, paid time off, employee assistance, uniforms, discounts, and a 401(k) plan with match. The role emphasizes a supportive environment focused on personal and professional development.