Role Overview: As an Assistant Service Center Manager, you will support the Service Center Manager in leading daily operations, supervising and training staff, and ensuring exceptional customer service. Your responsibilities include performing oil changes and vehicle maintenance, educating guests on vehicle care, managing work schedules, assisting with inventory, and maintaining a safe, organized environment through store audits. You will help build a high-performance team to deliver a quick, trusted service experience that fosters customer loyalty.
Key Responsibilities:
- Perform vehicle maintenance services and educate guests.
- Supervise daily operations and train team members.
- Develop work schedules and assist with inventory management.
- Maintain safety standards and store cleanliness.
- Lead team development and ensure excellent customer service.
Qualifications & Skills:
- At least 1 year of supervisory experience, preferably in retail or service sectors.
- Customer-focused mindset with strong communication skills.
- Ability to work in a fast-paced environment and analyze KPI data.
- High school diploma or equivalent; fluency in English.
- Physical ability to stand, lift up to 50 pounds, and work in various environments.
Benefits & Opportunities: Competitive weekly pay, career advancement to Service Center Manager, educational assistance, health coverage, paid time off, employee assistance programs, uniforms, discounts, and a 401(k) match. The role offers a supportive environment for personal and professional growth, emphasizing teamwork and development.