Role Overview: The Assistant Service Center Manager supports the Service Center Manager in leading a high-performance team at an automotive service location. Responsibilities include performing oil changes and vehicle maintenance, supervising daily operations, training and developing team members, and ensuring excellent customer service to build customer loyalty. The role involves managing work schedules, assisting with inventory and store audits, and maintaining a safe, organized environment by following safety protocols.
Qualifications & Skills: Candidates should have at least 1 year of supervisory experience, preferably in retail or service settings, with strong customer service skills and the ability to build loyalty. Experience in fast-paced environments, using performance data (KPIs), and working flexible schedules is required. Candidates must be fluent in English, possess a high school diploma or equivalent, and be physically capable of standing long hours, climbing stairs, and lifting up to 50 pounds. Adaptability to working in non-climate-controlled spaces and a positive attitude are essential.
Key Duties:
- Perform vehicle maintenance and educate guests on services
- Supervise daily store operations and train staff
- Develop work schedules and assist with inventory management
- Maintain safety standards and store cleanliness
- Lead team development and ensure customer satisfaction
Benefits include: Competitive hourly pay, career growth opportunities, paid education, health coverage, employee assistance programs, uniforms, discounts, and 401(k) plans with company match.